Cancellation & Refund Policy

1. Cancellation Policy:

   - Requests for cancellation made with at least 24 hours' notice prior to the scheduled pickup time qualify for a full refund.

   - Cancellations within 24 hours of the pickup time may incur cancellation fees.

2. Refund Procedure:

   - Refunds for cancellations within the designated window will be promptly processed.

   - Original payment methods will be used for refunds unless otherwise specified.

3. Cancellation Charges:

   - Cancellation fees may be applicable for requests made within 24 hours of the pickup time.

   - The fee amount varies depending on the specific rental terms and conditions.

4. No-Show Protocol:

   - Failure to cancel a reservation or appear for pickup at the scheduled time may lead to forfeiture of payment.

5. Unused Rental Period Refunds:

   - Once the rental has commenced, refunds are not provided for any unused rental periods.

6. Reservation Amendments:

   - Changes to reservations are subject to availability and rental terms.

   - Additional charges may be incurred for reservation alterations.

7. Force Majeure Circumstances:

   - In cases of unforeseen events or force majeure, leading to cancellations, refunds will be processed according to relevant laws and regulations.

For cancellation or refund queries, please reach out to us directly. We are dedicated to delivering exceptional customer service and will promptly address any concerns you may have.